FAQ

1. Are all of your products made from recycled material?

 

All of our patterned activewear is made from recycled bottles. At the moment, our colourblock and solid colour products are recyclable, but are not made from the recycled bottles – this is because we understand that some people are looking for really high-performance activewear which is suitable for highly intensive activities, and the material made from plastic bottles (called RPET) is too stretchy and not firm enough for maximum-intensity workouts. However, we are searching hard to find a more sustainable fabric to replace the high-performance fabric which is not made from recycled bottles.

Also, our recent launched swimwear is made from recycled fishing nets!

 

 

2. What if I can’t find my size via your size chart?

 

If you have checked our size chart and you are still not sure about which size is right for you, please feel free to email us the measurements of your bust, waist, hips and inseam or send us a message on Facebook or Instagram, or email us at hello@mysilverwind.com. We would be happy to help you to find the right size! :)

 

 

3. Is your packaging really plastic free?

 

Each product has been rolled and tied up with hemp rope, then placed in a 100% natural hemp drawstring bag for the packaging of your clothes. We use compostable shipping bags for standard shipping and DHL shipping bag for express shipping. Our DHL shipping bags are made from recycled materials and are recyclable themselves. We know that plastic pollution is very harmful to our lovely ocean and planet, and as a sustainable brand we strive to minimise our plastic use and use waste plastics from other businesses to make super comfy and stylish activewear.

 

 

4. Will you restock your soldout items?

 

With the purpose of not overproducing any of our designs which might lead to big waste to our Mother Earth as well as pushing us to be more innovative on creating our designs, we won't be able to restock our sale items and holiday limited editions. In addition, the reason why we put the less popular items on sale is because we want you to be able to get your hands on some SILVERWIND pieces at a very good price while helping us release more inventory spaces for the incoming new design.

Each holiday limited edition is created to celebrate a certain event during a period of time. It's really hard to predict how many people would buy it, so we would keep our holiday limited edition in a low quantity to avoid production waste. Also, we'd like it to be something special for the person who has it, so our holiday limited edition will also not be restocked.